Accidents
Renter must advise Guerin Car Rental station of any accident within 24 hours of the accident occurring.
In the event of an accident, renter always has to call the Police authorities and present at the National Car Rental station the respective application.
Collision damage reduction - CDR
CDR limits the renter’s financial responsibility for damage to the rental vehicle. Included is protection against fire. If the National rental agreement terms and conditions were not violated renter will only be responsible for the applicable excess.
Excess
If the Guerin rental agreement terms and conditions were not violated renter will only be responsible for the following applicable excess amounts.
|
Car groups |
Excess with CDR and TPR |
|
Mini, C, P |
€ 1.180.80 |
|
E, E1, J, J1 |
€ 1,970.00 |
|
F, K, Q |
€ 2,6300.00 |
|
G, Z, L, N, O |
€ 2,8300.00 |
|
H, R |
€ 3,690.00 |
CDR and TPR excess amounts can be waived by purchasing Super CDW.
The violation of the National rental agreement terms and conditions or unreported accidents may void this protection.
|
Car groups |
Super CDW per day |
|
Mini, C |
€ 13.30 |
|
E, E1, J, J1, P, Q,Z |
€ 13.90 |
|
|
€ 00.00 |
|
|
€ 00.00 |
|
G, Z, L, N, O, F, K |
€ 26.60 |
|
R |
NOT AVAILABLE |
ACDW
The following exceptions of CDR, vandalism, wheels, tires and windscreens can be waived by purchasing ACDW.
Theft protection reduction - TPR
TPR limits the renter’s financial responsibility for loss to the rental vehicle. If the Guerin rental agreement terms and conditions were not violated renter will only be responsible for the applicable excess.
Third party liability insurance
50 million Euros cover National cars, according to the insurance certificate.
The violation of the Guerin rental agreement terms and conditions or unreported accidents may void this insurance.
Important Notice
National coverage options (CDR / CDW, TPR, Super CDW) do not cover vandalism damages observed in tires, wheels, roofs, windscreens, car keys, vehicle interiors, undercarriage and all willful damages. In these cases the costumer will be liable to all damages caused to National vehicle due to the damages of this notice. Also note that GPS cannot be guaranteed 100%.
Please also add VAT taxes to all extras on arrival -in case you buy any extras or any extra fees.
Personal accident insurance - PAI
PAI provides accidental death and dismemberment benefits to the renter of the vehicle and its occupants. Maximum cover is € 14,964 for each occupant and € 1,496 for medical expenses.
PAI can be taken at an additional daily charge.
Personal accident insurance and personal effects coverage - Super PAI & PEC
Super PAI & PEC provides accidental death, dismemberment benefits and additional coverage to the renter’s and car occupants’ goods and luggage, including theft. Maximum cover is:
- € 50,000 for death and permanent total disablement per each occupant.
- € 5,000 for medical expenses per each occupant.
- € 250 for clothing and footwear, per each occupant.
- € 250 for luggage, per each occupant.
Super PAI & PEC can be taken at an additional daily charge.
VAT
The mentioned values (on Extras only) on this sheet are subject to the legal tax 21% (VAT) and can be changed without further notice.
Services
Easy to make reservations
Our central reservation is staffed with knowledgeable, courteous agents to serve you. National’s advanced reservation and operation system ensures a streamlined rental process from reservation to return and invoicing. An attached manual is provided to ensure the correct process to place your reservations throughout our reservations system on Internet: http://www.driveportugal.net/
Locations
Every Guerin’s Portugal location strives to deliver exceptional customer service and is served by our ever-expanding technology to make holiday car rental quick and problem free.
Maps
Guerin provides renters with local and Portugal maps, free of charge, to assist them in getting around in unfamiliar areas. This means that your customers don’t need to worry about arriving in a new city – you know that we’ll be there to help with directions. Additional information of Portugal’s traffic law is delivered in each Guerin l Vehicle.
Roadside assistance
Wherever renters drive in Portugal, in the event of an on-the-road mishap, help is just a simple call. With our roadside assistance, Guerin will send help or answer questions as needed. We’re there to help customers 24 hours a day, 7 days a week so any problems will be dealt with fast and efficiently. GUERIN Car Rental Portugal Call Centre number is 220 10 22 65.
European one-way rentals
GUERIN is a leader in one-way rentals, which offer added convenience and flexibility. And it doesn’t cost your customers any more money than our set fee. Renters can drop off a Guerin Vehicle at any designed station throughout Europe.
Vehicles
Guerin offers one of the largest leisure rental fleets in Portugal. Our fleet includes economy through luxury vehicles, station wagon, minivans, four wheel drive and sport utility vehicles. Not only do we have the right vehicle for your customer, but also you know that the vehicle is clean, safe, low-mileage and well maintained. In case of overbooking by the car company our maximum liability is the value of our voucher and you must call us as we are always able to get the car at another company.
Service fees
All service fees and all extras/ insurances are subject to VAT.
All changes introduced by the Portuguese Airport Authority, Insurance Companies or other will automatically change the service fees here mentioned.
|
Additional drivers |
FREE |
|
Airport service |
INCLUDED |
|
Child seats / Baby seats |
€ 7.65 per day / Max € 80 |
|
Booster seats |
€ 6.45 per day / Max € 60 |
|
Deliveries and collections (inside or outside city limits |
A service fee of € 13.15 up to 15 Km, € 26.15 up to 50 Km, € 54.75 over 50 Km |
|
Domestic one-way |
Free of charge within Portugal |
|
Out of hours |
€ 44.60 per service provided (applies after Midnight at Oporto, Faro, Funchal airports and after 1 AM at Lisbon airport) |
|
PAI - Personal accident insurance |
€ 6.85 per day / Max € 102.75Euros |
|
Super PAI & PEC |
€ 8.33 per day / Max € 125 |
|
Refueling service |
€ 30.00 per service |
|
Young drivers |
€ 7.70 per day / Max € 77 |
|
ACDW |
€ 3.50 per day |
Credit card security deposit:
When you rent a car in Portugal a pre-authorization is required for the EXCESS/ DEDUCTIBLE amount of the vehicle (See EXCESS/DEDUCTIBLE VALUES). To avoid any responsibility on this EXCESS we recommend that you buy the SUPER CDW.
If a pre-authorization is not left then the purchase of additional insurances are mandatory to reduce the EXCESS to a minimum. If the EXCESS is not reduced to zero a pre-authorization is required for the reduced excess amount.
You will also be asked to leave a security deposit for a full tank of fuel as all cars come FULL of gasoline or diesel depending of the car type.
Even with SUPER CDW and even on small rentals please make sure your credit card has at least € 500 credit line. Also if you have an accident and don't have the SUPER CDW Guerin will charge you a € 120 accident management fee.
Prices of extras fees may me be changed at any time without notice.
An International Driver’s License (IDL) is required if the renter’s national driver’s license is not in Roman alphabet (i.e. Arabic, Greek, Russian or Chinese). International driver's license must be accompanied by the original domestic license of the driver. UK license holders must present both the photo card and its paper counterpart at the time of rental.
JUNE 2010 NEWS --- The Portuguese Government has just announced a VAT increase of 1%. This measure will take effect from July 1st, 2010.
Current VAT within Mainland Portugal: 20%. VAT after the 01 July 10 will be 21%.
Current VAT within the Islands of Madeira, Porto Santo and the Azores: 14%. VAT after the 01 July 10 will be 15%.
As a consequence of this measure, as from July1st, 2010, all invoices issued for services rendered by all rent a cars companies will be taxed respectively by 21% or 15%.
All quotes are only valid for 24 hours
Este orçamento é válido por 24 horas - note ainda que reservas de viatura automáticas, carrinhas de 7 e 9 lugares, carros de luxo, cabriolets tem de ser feitas com bastante antecedencia pois estão sempre esgotadas com bastante antecedencia. Este email é sómente um orçamento. Para reserva tem de voltar ao website ou responder a este email com nome completo, morada, telefone e numero de voo se chegar de avião por favor.